Advertising a holiday property

To advertise a property as a new customer:

1. At the top of the homepage on Polska-Travel.pl click “Advertise”.

2. Under "Account Information" you can login with your personal e-mail address and password. You need to decide on a booking system: the Direct Enquiry, the Enquiry Booking or Online Booking system. Information on these choices can be found on the same page. By clicking on the button "List a Holiday Property", you are taken to the next step.

3. When all entries have been made correctly, you are taken to your personal Owner Login area. Under the "Add Property Listing" tab, you can create a listing for your holiday property step by step. This includes descriptions of the accommodation and the local area, the number of people and important data such as prices and seasons. Also, images must be included in a complete presentation. The regular maintenance of season and price calendars is also essential. Please do not forget to save your entries at the end of each step.

4. After the completion of your property listing, you will be provided with your contract. Please sign this and return to us by e-mail, fax or post. Once we receive the signed contract, we will activate your listing free of charge. Your advert will appear on %% allg_site.

5. In your Owner Login area which you can access at any time, you can enter new listings and make any changes you may wish to.

Existing customers can advertise their accommodations as follows:

1. At the top of the home page on Polska-Travel.pl click “Login”

2. Log in with your username and password.

3. Once you have accessed your personal Owner Login area, click "List a new holiday property".

Our focus is on the provision of private accommodation. We provide a range of properties that covers the following accommodation types:

- Apartment
- House
- Rooms
- Villa
- Pension
- Furnished Apartment

To increase the number of requests, an attractive presentation of your property is always important. Here are some useful tips that you should consider during the creation of your listing. Furthermore there are additional advertising options that may help, such as Photo Links back to your website, creating Last-Minute offers and more. By following these instructions you can fully optimise your listing.

1. Maintaining your availability calendar is always crucial. Accommodation with an updated availability calendar will receive up to 6 times as many requests as accommodation with no current booking times. This also helps to avoid double booking or losing clients who don’t wish to enquire directly about seasons and dates. In addition, a regularly updated availability calendar has a positive effect on the positioning in search result. Date availability calendars that have not been updated in more than 45 days are displayed as "property without an updated calendar". The same happens if the property has no recent seasons.

2. You can enter seasons and prices a year in advance. Pay attention to seasonal rates, which usually vary depending on high and low season. The more accurate, the better- It is important to clarify to the cost per guest in all available seasons as well as any extra costs, such as cleaning, that the guests will be charged during their stay. Only when all prices are given, can our price calculator calculate the correct final price.


3. Most holiday makers pay great attention to positive reviews left by other guests, when looking for a holiday property. Keep this in mind and ask your tenants to submit a review. In the "See ratings" section in your Owner Login Area, you will find a ratings section. There is already a template for a message that you can send directly to your guests reminding them to do this. You can edit this text or create your own. Positive ratings are displayed in the search results and on the homepage.

4. The minimum stay policy is there to make the booking worthwhile for the landlord. This rule must be observed. Exceptions are possible and offers are frequent, especially in the off-season, where guests are allowed for 1 or 2 nights. This is to increase the likelihood that your accommodation is booked during weak bookings months.

5. The first impression is the most important thing - the photos usually play a major role. You should consider the following tips if you want to use photos to good effect:

- Exterior: Photograph your house in good weather and, if possible, in the spring or summer. When the trees are green and the sun is shining, everything looks much more appealing.

- Brightness: we recommend well lit rooms - lighter images are and friendlier. Again, sunlight has the best impact on this.

- Size of rooms: rooms appear larger when photographed from one corner facing another corner diagonally. Make sure the room is clean and tidy.

- Digital Photo: Capture images using a digital camera instead of old photos to scan. The images should not be less than a width of 475 px and a height of 356 px.

- You have the option of uploading a main view photo as well as 20 additional photos. To give an overall impression of your holiday to possible tenants, you should take advantage of this and upload the maximum number of images.

- Remember to describe your property rentals as appealingly and as honestly as possible. Try to put yourself in the shoes of the tenant: What information would you wish for? What is essential for a rental property?

6. The following areas are usually of interest to people looking for a suitable property to rent:

- Position of the bedroom(s): Is the bedroom is facing a busy street or in a peaceful courtyard?
- If there are several rooms: What is the distribution of beds?
- How are the rooms furnished (including kitchen)?
- What type of flooring can be found in the property?
- Is there a garden and if so, what is it like?
- Are pets allowed?
- Is there parking space?
- Location of accommodation: Are there nearby shops, things to do, etc.?
- Is the holiday also well suited for families with children? Are there cots, high chairs, toys etc.
- Are extra services offered (eg breakfast, etc?)

7. Has your holiday home been awarded by a travel institution, such as the German Tourism Association (DTV)? Then make sure you share this with your prospective tenants! A positive assessment by an independent organisation creates trust with tenants, resulting in a higher number of enquiries.

8. Is there space for dogs on your property? Maybe you even live on a farm and have fields for animals to use? Then let it be known and increase the chance of renting out your property. In your Owner Login area you can select an accommodation category. The selected category will appear on the preview of your property. Additionally, you can give information and advice on the relevant topics here also.

9. Draw attention to your accommodation by using photo links. A photo Link is a small picture of your accommodation with direct links to your property presentation and is displayed on the home page of%% allg_site. This additional advertising raises your property advert more prominently and be viewable by a greater number of people. (Link)

10. Promote your property in addition to a last minute offer. If you want to close gaps in the short term rental, booking a last minute bid is the ideal solution to attract shortdecided vacationers at a discount of at least 10%. Your property will appear on our last minute page (LINK).

Normally, the activation takes place on the day on which the contract is received. In the following cases there may be exceptions:

1. The agreement reaches us late in the evening. In this case we will activate your listing the next day.

2. If important data is missing or not correctly specified. In this case, we will contact you to complete the listing and request the necessary data. We will activate the listing immediately after this.

Your accommodation will be visible in the search as soon as our system has updated all of the data. This may take up to 1 day.

Last minute deals are a great way to negotiate a short-term rental, close any empty gaps in the calendar or to attract guests, during otherwise weak bookings months, with great deals. Last minute deals can only be set four weeks before the offered travel period. This ensures that it really is a last minute property rental offer. Another requirement is a discount of at least 10%.

Setting up a last-minute offer is a four step process that you can do in your Owner Login area:

1. If you have more than one property, you can select the individual properties in the first step. You will be asked to provide details of the duration of the offer including dates, and then the number of persons permitted. Caution: When you see "time period", this is the period during which the tenant should be able to rent your holiday accommodation. Do not confuse these dates with the display period, ie- the period in which your offer will appear on the page on our site.

2. In the second step, you specify the rental price for your last minute deal. The discount cannot be less than 10%. Furthermore, you can decide whether you want to rent your property for the entire display period for last minute price or whether to allow also several smaller bookings during the period.

3. In the third step, you decide upon the period in which your offer appears on our site. Your offer will then appear on the home page as well as the images and weather page.

4. In the last step, you should check your information again, before submitting your Last Minute Deal offer. The exact cost will be displayed in front of the binding booking listing.

If you do not want to create your own object presentation, we are happy to do it for you. For this service we charge 25, - Euro. This allows us to create a high quality presentation of your property. We will require comprehensive information and pictures that you can send us by e-mail. If you have a website, we use the information and data presented there, with your permission.

If you want to make changes or update the presentation later, you can do this at any time in your Owner Login area.

You can choose between the Direct Enquiry, Enquiry Booking and the Online Booking systems.

With the booking request option, the prospective tenant will make a direct booking request to you via phone or email, via your property listing. After receiving the request, you can decide whether you want to rent your property to the interested parties. you communicate and negotiate the terms of payment directly with the prospective guest.

With the Direct Enquiry booking system, you will receive an E-Mail or text message if a potential tenant is interested in renting out your property. If you confirm the enquiry within 24 hours, the booking is made contractually-binding for both parties and confirmation will be received by E-Mail. The booking process is then facilitates for you. If you are busy, and fail to reply to the booking within the 24-hour timeframe, you will have another 24 hours to confirm the booking. In this second period, the booking is only created if the potential tenant confirms that they still want to reside in the holiday property. If you fail to respond or wish to decline the booking, there is no cost charged. We do, however, request a brief rationale so that we can mark on your online availability calendar that the period is unavailable and you will not receive any further requests for that period of time.

With the online booking option, your accommodation can be booked directly online though your property listing. Guests are free to study your availability calendar, and can book your property immediately without having to send a request toyou. Bookings made in this way are binding. When a guest has booked the property successfully, you will receive an email with all the important dates and details. The booking is binding for tenants and landlords.

We must distinguish between the Direct Enquiry, Enquiry Booking and Online Booking options.

With booking request, new customers will receive a free monthly trial. From the second month, we charge a fixed monthly fee for the presentation of your holiday. For exact prices, please refer to our pricing table.

With our online booking option, there are no monthly fixed costs. Instead, we take a small rate of commission, only when the property is booked: For each online booking we will charge you 10% on the online booking revenue (including additional costs plus the applicable VAT). You will only pay when you generate revenue yourself.

The same applies for the Direct Enquiry booking system. Costs are only incurred if a booking is concluded. Per successful booking a commission fee of 15% of the total amount is charged (this commission includes the additional costs, but excludes the VAT).

Online booking enables your property to be booked online on Polska-Travel.pl without the prospective tenant having to send a request before. When your property is booked online it is binding for both the tenant and the landlord, and you will shortly after receive a confirmation email with all the important travel information.

Online booking has the following advantages:

- Online booking is built on a commission model. This means that you have no monthly payments but instead you only pay when you receive a booking.

- The bookings are binding.

- Due to direct and binding bookings, you will not spend time answering request.

- You will have no risk of losing tenants to competitors during the request-answer-process.

- Travanto takes over the entire booking process.

To avoid double bookings and keep your availability updated at all times, you can use our free calendar software interface. In this way bookings will automatically be entered in all calendars connected to the central software system. If you have any questions or are interested in using the software please contact us by telephone (+44 (0)33 333 61 029) or by email (schnittstelle@travanto.de).

Enquiry booking enables the prospective tenant to make an enquiry by either telephone or by using the contact form. Both contact options can be found in your listing under “Contact landlord”. All further communication will be exclusively between you and the tenant. It is therefore only up to you if you wish to let your holiday property or not.

Enquiry booking has the following advantages:

- In contrast to the Direct Enquiry and Online Booking booking systems, which is built on a commission model, you will by enquiry booking pay a fixed monthly fee. The costs are therefore always the same and can be easily planned.

- The more holiday properties you advertise with us the cheaper it will get per property.

- You decide yourself to whom you let your property.